Wednesday 22 March 2017

How To cancel a Receipt / Raise a Credit note Aclas Etr Machine 0711558758 Dejavu Technologies Ltd

How To cancel a Receipt / Raise a Credit note Aclas Etr Machine 0711558758 Dejavu Technologies Ltd

Do a letter/credit note on your companys letterhead addressed to KRA explaining the mistake.
Attach the original etr receipt (wrongly done)
Forward to KRA for aknowledgement.
Deduct from your returns (the aknowledged amount) when they are due.



13 comments:

  1. I did several receipts wrongly and when i realised i did the right one .i neeed to sort my VAT .How do i sort it out with KRA.

    Kindly advice how to go about it.

    Regards
    kevin

    ReplyDelete
  2. hi kindly assist me with the guide to get our machine back to the 16%rate

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  3. How do I cancel wrong printed receipts

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    Replies
    1. Hello, were you helped on this. Just did one wrong not so long ago.

      Delete
  4. hello i doubled the etr but did a correct one later kindly advice

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  5. Hello i double the etr just now how do i do i reverse it for it has already been printed

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  6. hello i made a mistake then when i pressed c on etr machine it remained standby, i cant proceed. what do i do to start again?

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  7. Hi, I encountered an error 10, then the machine couldn't print the receipt, so I kept on trying , at long last it printed the receipt but captured the figure four times.....how can I cancel this please.

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  8. Goodmorning,i trippled a transaction on my etr machine,only one out of the three was correct.How do i claim back for the two .please advice.

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  9. HO DO CANCEL CREDIT NOTE ERRONEOUS GENERATED

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  10. I wanted to do a credit note, but my Etr machine is stack at "credit A" sub menu, kindly advice where i should press to cancel the whole process since am being advised that the machine is on a sale mode, i want to reset the whole process

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  11. How do you cancel ERR 36

    ReplyDelete